There is nothing more important than a positive resort experience for your owners our members. As the leader in vacation exchange, RCI® seeks to affiliate resorts that adhere to high standards of product quality and service. We measure this by RCI’s Member Comment Card scores in the areas of resort maintenance, unit maintenance, and housekeeping.
Minimum Quality Standards
RCI is serious about the quality of our affiliated resorts and will only include those with sufficiently high standards in their products, services, and accommodations.
Another way for our members to provide feedback on their vacation experience is through member reviews on RCI.com. Members are able to rate any recently visited RCI affiliated resort and read what other members are saying.
RCI® is committed to strengthening the resort timeshare industry by ensuring that timeshare owners enjoy quality vacation experiences. To honor those resort affiliates who meet or exceed these high standards, RCI has created a Resort Recognition Program with three distinguished awards: RCI Gold Crown, RCI Silver Crown and RCI Hospitality.
RCI is proud to recognize 51 percent of its resorts with our highest quality distinction awards according to the Resort Recognition Program.
Selection for these prestigious awards is determined annually using the minimum score guidelines for each program.